Pricing Rules are formulas that automate special pricing such as discounts or surcharges. This helps to streamline your checkout process and ensure the correct price is being charged. Some of the most common types of pricing rules that you may need for example would be a Multiple-dog discount, Late Check Out Fee, Extended Stay Discount. Free Service After Number of Reservations, Feeding Charges, etc. 

Warning:  It is recommended to set-up and test your pricing rules outside of business hours. Changes happen in real-time and will affect checkouts that may be in progress throughout the day. Be sure to give yourself enough time to set them up, thoroughly test them, and make sure they are correct, BEFORE they are used in live transactions. You can test with your own Owner account and Animals. We are not liable for lost revenue or erroneous charges due to mistakes made in setting up your rules, and will not fix transactions erroneously charged due to incorrect setup. It is your responsibility to test your rules before using them with real customers.

Before You Begin

• Only those in the Admin user group can set up and manage pricing rules.

Topics

• Create a Pricing Rule How-To
• Create a Pricing Rule Group How-To
• Pricing Rule Types Reference
• Copy or Delete a Pricing Rule How-To
• Create an Exception to a Pricing Rule How-To
• Modifies Base Rate Setting Reference
• Set Effective Dates for Pricing Rules How-To
• Comp All Services of this Type How-To
• Turn Off Pricing Rules for a Specified Animal How-To