Article Details
Summary
After you set up services and teams, you can create a schedule for your team. You can create, edit, and manage schedules.
Steps
- Go to Left-Hand Navigation: Reports & More » Manage Schedules.
- Select the + button in the far left Employee column to add a staff member to the schedule.
- Add a shift for that user on every day of the week they should work. You get two options: employee shift and specialist shift.
- Select Employee Shift.
- Select the Team.
- Enter the hours the employee is scheduled.
- Select whether the shift repeats every week on that day of the week.
- If you select Yes, the shift repeats on that day of the week in future weeks.
- If you select Yes, you can set a date for the shift to stop repeating.
- Select Save.
- Repeat for everyone else who should be scheduled that week.
- Publish your schedule when you finish creating and editing shifts for the week. You can publish one week at a time. Publishing sends a notification to employees whose user group has the schedule published notification turned on.
Important: To change a schedule that is already published, unpublish it, make your changes, and publish it again.
Specialist Shift
Create a specialist shift for any additional service that is appointment-based, such as grooming or training.
Important: Specialist shifts do not always match when a specialist clocks in or out. They control when appointment time spots or slots can be booked. For example, a groomer may come in earlier than their specialist shift to prepare. To schedule when a specialist clocks in or out, use an employee shift.
This example shows a groomer's working shift with their specialist shift:
Employee Shift
Create an employee shift for any of your teams. Employee shifts are not tied to services. Do not create a team or an employee shift for a service that customers book. Use a specialist shift for that.
Related Articles
- Set Up Teams How-To
- Split Shifts Reference
- Recurring Shifts Reference
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