Article Details
Summary
Use the Canceled Subscriptions report to view all canceled subscriptions.
What This Does
Reporting and Location Access
Reports in Gingr use location-based reporting. Results are calculated for the locations you select, and each report's location label decides how results are calculated.
Your Allowed Locations limit the locations you can choose. If a location does not appear as an option, check your location access before you run the report.
Results
This section shows the total number of canceled package subscriptions for all owners.
Important: You can sort the table by selecting any column header, or search in it.
| Setting | Description |
|---|---|
| Actions | Select the action button to get a link to the owner's profile. |
| Owner | The owner's first and last name. |
| Package Type | Name of the package type on the owner's account. |
| Frequency | How often the subscription was scheduled to renew (monthly, bi-weekly, or weekly). |
| Bill Day of Month | This is a deprecated field. It does not show a value on the report. |
| Starting on | The scheduled start date of the subscription, if applicable. |
| Ends At | The scheduled end date of the subscription, if applicable. |
| Canceled At | The date and time the subscription was canceled. This can differ from the end date if the subscription was canceled on one date but set to end on another. |
| Created At | The date and time the subscription was created. This can differ from the start date if the subscription was created on one date but set to start on another. |
| Created By | The user who created the subscription on the date and time listed. |
| Last Event | The most recent event for this subscription. In this report, the most recent event is always a cancellation. |
Export and Print the Report
To export the report to Excel, select the Export button at the top of the details section. To print the report or save it as a PDF, select the Print button at the top of the details section.
Where to Find It
Go to Left-hand Navigation: Reports & More » Reports and select the Canceled Subscriptions report.
Related Articles
- Active Subscriptions Report Reference
- Outstanding Packages Report Reference
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