Subscriptions and Packages Reports (Topic Outline)

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Summary

Gingr has reports that help you review and manage subscriptions, packages, and their parts. They show active subscriptions, canceled subscriptions, and outstanding package components, so you can track usage, remaining values, and expiration timelines.

What This Does

Reporting and Location Access

Reports in Gingr use location-based reporting. Results are calculated for the locations you select in the report. They do not show data for all locations by default. Each report names the type of location it uses, which decides how results are calculated.

Common location types include:

  • Booking Location: Where the reservation or appointment takes place.
  • Invoice Location: Where revenue and financial activity are attributed.
  • Spend Location: Where the pet parent's purchases and charges occurred.
  • Package Purchase Location: Where a package or subscription was purchased.
  • Subscription Location: Where the subscription is enrolled.
  • Transaction Location: Where the payment was processed.
  • Pet Parent Home Location: The pet parent's assigned home location.

Your Allowed Locations decide which locations appear in a report. You can view and report only on locations you are allowed to access. If a location does not appear as an option, check the user's Allowed Locations setup before you run the report.

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