Introduction

Gingr provides several reports to help you review and manage subscriptions, packages, and their associated components. These reports give insight into active subscriptions, canceled subscriptions, and outstanding package components so you can track usage, remaining values, and expiration timelines.

Reporting & Location Access

Reports in Gingr use location-based reporting. Results are calculated based on the locations selected in the report rather than displaying data for all locations by default. Each report indicates the type of location it uses, which determines how results are calculated.

Common location types include:

• Booking Location – Where the reservation or appointment takes place

• Invoice Location – Where revenue and financial activity are attributed

• Spend Location – Where the pet parent’s purchases and charges occurred

• Package Purchase Location – Where a package or subscription was purchased

• Subscription Location – Where the subscription is enrolled

• Transaction Location – Where the payment was processed

• Pet Parent Home Location – The pet parent’s assigned home location

Available locations in a report are determined by the user’s Allowed Locations. Users can only view and report on locations they are explicitly allowed to access. If a location does not appear as an option, verify the user’s Allowed Locations configuration before running the report.

Topics

• Active Subscriptions Report Reference
• Canceled Subscriptions Report Reference
• Outstanding Packages Report Reference

Related Resources

• Package Subscriptions Topic Outline