Deactivation Reasons (Topic Outline)

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Summary

This article explains deactivation reasons for admins. They record why you deactivated an animal profile, such as when an animal passes away, is re-homed, or is banned from your facility.

Before You Begin

You'll need:

  • Admin user group access to configure deactivation reasons.

What this does

You can deactivate an animal profile for several reasons. A deactivated pet no longer shows on the customer side of the app. Reminder emails are no longer sent for that pet.

You choose a deactivation reason when you select Yes in the Deactivated field on the Animal Form.

To learn how to deactivate an animal profile, read Deactivate a Pet.

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