Deactivation Reasons allow you to specify why an animal in your database has been deactivated. Deactivated animals can be viewed in bulk by running a Deactivation Reasons Report. Your Gingr app will come with a couple pre-loaded Deactivation Reasons, and you can create additional reasons to select from should you choose to do so. 

Helpful Hints

• Deactivated animals will no longer show up on the customer side of the app and all future reservations for this animal will be canceled. No future reservations will be able to be made.
  
  
• They will not show up in the regular search at the top of the app, but can only be found by searching the View All Animals report: Left-hand Navigation: Reports & More » Reports » View All Animals.
  
  
• This is a superior solution to deleting the animal, because, by marking the animal as deactivated, you get to keep all past records of this animal's reservations, etc.

Add Deactivation Reasons

1. Navigate to Left-hand Navigation: Reports & More » Admin » Deactivation Reasons.
   
   
2. Click + Add.
   
   
   
   
3. Enter a Reason label, such as "Re-Homed". 
   
   
4. Select Save.
   
   
   
   
5. Repeat until you have set up all of the Deactivation Reasons you would like to be able to choose from.

Related Resources

• Deactivation Reasons Topic Outline
• Delete Deactivation Reasons How-To
• Deactivate a Pet How-To
• Deactivation Reasons Report Reference