Summary

Deactivation Reasons let you record why you deactivated an animal in your database. You can see deactivated animals in bulk with the Deactivation Reasons Report. Your Gingr app comes with a few Deactivation Reasons. You can add more.

Before You Begin

• Deactivated animals no longer show on the customer side of the app. Gingr cancels all their future reservations, and no one can make new ones.
• Deactivated animals do not show in the search at the top of the app. To find them, go to Left-hand Navigation: Reports & More » Reports » View All Animals.
• Deactivating is better than deleting. You keep all past records for the animal, such as reservations.

Steps

1. Go to Left-hand Navigation: Reports & More » Admin » Deactivation Reasons.
2. Select + Add.

   

3. Enter a reason label, such as "Re-Homed."
4. Select Save.

   

5. Repeat for each reason you want to choose from.

Related Articles

• Deactivation Reasons Topic Outline
• Delete Deactivation Reasons How-To
• Deactivate a Pet How-To