Summary

This article gives tips for setting up general services that are appointment-based or scheduled in Gingr. Use it for grooming, training, or any other service you schedule.

General Service Setup Best Practices

• Name similar items together with labels.
  • Service Category options include Activity, Add On, Play Packages, Spa, Training, Treats, and Fee.
  • Grooming Services examples: Spa | Bath, Spa | Full Service, Spa | Full Service | Small | 0-20lbs, Spa | A La Carte.
  • Activity Items examples: Play Package | Fetch, Play Package | Snuggle Time.
  • Treats examples: Treat | Kong, Treat | Pupsicle.
  • Fees examples: Fee | Late Checkout, Fee | Damages, Fee | In Heat. Set fees to Business-Only.
• Set allowed services that have no base rate and hold service options, such as A La Carte and treats, to "variable pricing" on the portal. Set the base rate to $0 and turn on automatically charge last checked out service price?

Scheduled Services That Are Not Appointment-Based

• Enable all frequency options.
• Set the default duration and interval to 15 minutes and the start time to 7 AM.
• For scheduled (not appointment-based) Exit Baths, set the frequency options to Last Day, Day Before Last Day, and Once.

Appointment-Based Services

• Set Duration and Interval to 60 and 60 unless you need something else. Keep them the same to avoid overbooking.
• For services with varied prices, always turn on the "remember last price" and "remember last duration" settings.
• If you have a pricing sheet, add the prices as a table in the description. State "Prices vary based on pet weight, size, and coat type" and title the price column "Starting Price."

  

Service Options

• Use specific labels if you have different price points or need to tell options apart. Examples: Nail Trim, Nail Trim | Add On, De-Matting Fee | Small, De-Matting Fee | Med.
• Leave the commission setting on unless you have a reason to turn it off.

Related Articles

• Grooming Service Setup Best Practices Configuration Cookbook
• Specialist Scheduling Best Practices Configuration Cookbook
• Reservation Types and Services Configuration Page Structure Reference
• Commission Report Reference
• Notes Types Reference