Custom Owner Icons Report (Reference)

Article Details

Summary

The Custom Owner Icons Report lists owners who have one or more custom icons on their account.

Go to Left-hand Navigation: Reports & More » Reports » Custom Owner Icons Report.

Setting	Description	Helpful Hint
Icons	Select all icons or individual icons to run the report for.
Include Deleted?	Includes owners who had an icon deleted in the pop-up alert module.	If you only remove the icon from the account, not from the alert pop-up, the owner is not on the report.
All	Includes all owners with the selected icons on their account.
Checked-in	Only includes owners with pets checked in to the facility now.
Present On Range	Only includes owners with the icons who have a pet scheduled to be at the facility during the date range.
Created At Range	Only includes owners whose icons were created in the date range.

Custom Owner Icons Report interface

The report shows the total number of owners for each icon you selected.

Owner Name: The owner's name. Select it to open the owner profile.
Animals: The animal's name. Select it to open the animal profile.
Icon: The icons you filter for that are on the owner.
Note: Any employee notes on the Owner Profile.
Created At/By: The staff user who created the icon and when.
Edited At/By: The staff user who last edited the icon and when.
# of Incidents: The total number of incidents logged on the animal's account.

Table of pet and owner details.

Select + Add to Campaign at the top of the list to include owners in a new campaign email or SMS.

Add to Campaign button highlighted.