Summary

This article shows admins how to find the unique invite code for your facility. Customers use the code to access their profiles in the Pet Parent Mobile App.

Before You Begin

You'll need:

• Access as a user in the admin user group. Only these users can open the Admin settings page that shows the invite code.

Steps

1. Go to Admin » Portal Customization.
2. Scroll down slightly to the blue text box.
3. Find the link in the blue text box. You can send this link to your customers so they can open their Customer Portal in a web browser.
4. Find the invite code below the link. Customers need this code to open their Customer Portal in the mobile app.

   

   • You can create a marketing campaign to send an email or SMS to your customers with the mobile app invite code. They can then use it to open their Customer Portal in the Pet Parent Mobile App on their mobile device.

Related Articles

• What Is the Customer Portal?
• Access from the Gingr for Pet Parents Mobile App
• Notify Customers of Customer Portal