Summary

Pet parents can open a facility's Customer Portal in the Gingr for Pet Parents mobile app. The app is free for Apple and Android devices.

Before You Begin

You need a unique invite code from the business. If you do not know your facility's invite code, contact the facility to ask for it.

Video Tutorial

Steps

Log In for the First Time

1. Search for Gingr for Pet Parents in the Apple App Store or Google Play Store.
2. Download the app.
3. Enter the invite code from your facility, then tap Continue. The portal login page opens.

   

4. Sign in with the email address or phone number you have on file with the facility.
5. If you do not have a customer portal account, tap Sign Up to create one.

If you use more than one pet-care facility, you can use the app for each one. You need the unique invite code from each business.

Log In Again

1. Tap the name of your facility.
2. Enter your login information.

If you entered invite codes for more than one facility, each one shows in a list. Select the one you need.

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