In this article, we will show how you can easily submit your pet's immunization records from the Customer Portal by simply dragging and dropping a scanned PDF or image file of their records.

Video Tour

Upload Immunization Records in the Customer Portal

1. Log in to the Customer Portal and click on the left-hand paw print Account button or scroll down on the home page and select the paw print Account button.
   
   
2. Select the up-arrow cloud icon Upload Records.
   
   
   
   
   
   
3. On the Upload Records page, you can choose one of three options:
   • Drag & drop the file onto the up-arrow cloud icon
   • Select the up-arrow cloud icon and manually select your computer file
   • Send an email to the designated @shots.pet email address.
     
     
     
     Once the file is uploaded, a green Success box with checkmark will appear. 
     
     

Related Resources

• Get Started with Customer Portal Topic Outline
• Access from a Web Browser How-To
• Access from the Gingr Pet Parents App How-To
• Notifications Center Overview Reference
• Reset Password How-To