Reset Password

1. Navigate to the customer portal for your facility, and select Forgot Password?
   
   
2. Enter your email address and select Send Reset Link.
   
   

   
   
   

3. Check your email inbox for the email containing the password reset link.
   
   
4. Select the "set password" option. Once reset you can then log into the customer portal using your new password.

Related Resources

• Get Started with Customer Portal 2.0 Topic Outline
• Access from a Web Browser How-To
• Access from the Gingr Pet Parents App How-To
• Upload Vaccination Records How-To
• Notifications Center Overview Reference