Customizing Your Clover Splash Screen (How-To)

Article Details

Summary

This article shows merchants with Clover devices how to customize the splash screen colors and logo. You submit a customization request as a ticket in your CardPointe portal.

Before You Begin

You'll need:

The HSN# for each device you want to customize. You can find it in the Devices tab in CoPilot.
Your color choices as hex codes, if you want to change colors.
Your logo or background image files, if you want to upload images. The image size must match your exact Clover model (Mini, Flex, and so on).

Customization Options

You can customize these elements on a Clover terminal:

First Color
Second Color
Third Color
Font Color
Back Button Color
Back Button Font Color
Splash Screen Image (Logo)

Choose Colors (Hex Codes)

Clover needs colors as hex color codes. A hex code is a short code that stands for a color, such as #ABC123.

To find your colors:

Go to htmlcolorcodes.com and use the color picker tool.
Copy and paste the hex codes into your request.

Color Guidelines

Follow these rules so text and buttons stay readable:

Font Color should not match the First, Second, or Third Colors.
Back Button Color should not match the First Color.
Back Button Font Color should not be the same as the Back Button Color.

Image Requirements

Use image sizes that meet the specifications for your exact Clover model (Mini, Flex, and so on).
If the size is wrong, CardConnect asks you for new files.

Tip: Use a free tool like Canva to resize or edit images to the required size.

Tip: You do not need to customize every element. You can skip the colors and upload only your logo.

Steps

Log in to your CardPointe portal. For help, see CardPointe App (Topic Outline).
Select the Support tab.
Select Create Ticket.
Select the ticket category CardPointe Terminal/Gateway Support.
In the ticket description, enter the HSN# for each device you want to customize.
In the ticket description, add your customization details. Use this example as a guide:

Hello! We would like to customize our Clover Mini (HSN: 123456789) and Clover Flex (HSN: 987654321) devices. The customization options are below and logo files are attached.

First Color: #xxxxxx

Second Color: #xxxxxx

Third Color: #xxxxxx

Font Color: #xxxxxx

Back Button Color: #xxxxxx

Back Button Font Color: #xxxxxx

Let me know if you run into any questions! Thank you.
Attach your logo images or background files, as needed.
Select Save to submit the ticket.
When your ticket is complete and the customization is applied, power-cycle your Clover devices. The interface refreshes and shows the updates.