Summary

Credit card surcharging in Gingr Payments adds a percentage fee to eligible credit card payments to help you cover processing costs. This article explains how it works.

Notice: Credit Card Surcharging is only available to U.S.-based merchants who use Gingr Payments Integrated Credit Card Processing.

Caution: Surcharging rules vary by state and card network. Some states restrict or prohibit surcharging. Consult legal counsel to confirm eligibility in your area before you enable this feature.

What this does

Credit Card Surcharging is built into Gingr Payments. When you enable it, Gingr adds a configurable surcharge to eligible credit card transactions at checkout. This works in person, through the Pet Parent Portal, and on recurring memberships. The surcharge appears as a separate line item. Pet parents can review the total before they pay.

Surcharges apply only to credit card transactions. Debit cards, prepaid cards, and gift cards are never surcharged. Gingr detects the card type automatically.

You can set the surcharge rate from 0 to 3%. This follows Visa and Mastercard network rules.

When you refund a transaction, Gingr refunds the surcharge too. The refund is full or proportional, based on the amount returned.

How a surcharge differs from a convenience fee

A convenience fee is a flat amount charged for offering an alternative payment method. A surcharge is a percentage fee that recovers credit card processing costs.

Related Articles

• Gingr Payments Feature Overview
• Convenience Fees Topic Outline
• Get Started with Gingr Payments Topic Outline