Book Reservations and Services in the Customer Portal (How-To)

Article Details

Book Reservations and Services

Navigate to the customer portal for your facility.
From the Home menu, select your pet(s) and then choose Start Booking.
Choose a booking type, date(s), and any service add-ons.
Add any applicable notes, review an estimate if desired, and then select Submit.

During the booking process (see above) select the first Date you would like to book and enter the pickup and dropoff times.
Select + Add More Dates.
In the side panel, select which day(s) of the week to book these recurring appointments - multiple days can be selected. Enter how often to schedule these reservations - the number entered here is the number of weeks between bookings. Finally, select an end date for the series.
Select Available Dates to display the list of booking dates.
Once the dates are displayed, you can select Add Dates. If any days are at capacity or are disabled dates you will receive an error. You can reach out to the business if you are unable to book the dates needed. You can also manually remove certain dates if needed.
After a green success message displays, proceed to the next steps to add services and notes as needed. On the Review tab, a list of the selected dates will be displayed. At the bottom of the list of bookings select Submit Request.

During the booking process (see above) select the first Date you would like to book and enter the pickup and dropoff times.
Select + Add More Dates.
In the side panel, select the tab Specific Dates. Select the date you would like to add. If you would like to add more than one additional date, click Add More. Select the next date and repeat the process as needed.
Once the dates you wish to book are displayed, you can select Add Dates.
After a green success message displays, proceed to the next steps to add services and notes as needed. On the Review tab, a list of the selected dates will be displayed. At the bottom of the list of bookings select Submit Request.