Enroll in a Group Class from Customer Portal (How-To)

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Summary

Pet parents can request a Group Class reservation in the customer portal. This article shows you the steps.

Steps

  1. Log in to the customer portal for your app or browser.
  2. Select the Book button in the left action bar.

    Book button in the left action bar.

  3. Select your pet or pets.
  4. Select Start Booking.

    Start Booking button.

  5. Select Group Classes from the booking category drop-down menu.

    Group Classes in the booking category menu.

  6. Select the class you want to enroll in. Open enrollment lets you pick the dates you want to attend. A series class needs you to enroll in all the listed classes.

    List of classes with enrollment types.

  7. For an open-enrollment class, select the dates you want to attend. For a series class, you do not see date check boxes, so skip this step.

    Class dates with check boxes.

  8. Answer any questions and add notes if you want.

If the Class Does Not Need a Package

  1. Select the blue Submit button at the bottom of the page. Gingr sends your request to the business.

    Submit button at the bottom of the request page.

If the Class Needs a Package

  1. Select the blue Payment button at the bottom of the page.

    Payment button at the bottom of the page.

  2. Select the add credit card button if you do not have a card stored in Gingr. If you have a card stored, select the card on file and skip to the Checkout step.

    Payment screen with card details and total.

  3. Enter your card details.
  4. Select the blue Use This Card button.

    Credit card details entry form

  5. Select Checkout.

This submits your payment for the group class and sends your enrollment request to the business.

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