Enroll in a Group Class from Customer Portal (How-To)

Article Details

Customers can request Group Class reservations by following the directions below.

 

Enroll in a Group Class as a Pet Parent

  1. Log in to the customer portal for your app or browser.

  2. Click the Book button on the left side action bar.Screenshot_2023-04-09_at_2.02.25_PM.png

  3. Select your pet(s).

  4. Select the Start Booking button.Screenshot_2023-04-09_at_2.03.33_PM.png

  5. Select the Group Classes request option from the drop-down booking category menu.Screenshot_2023-04-09_at_2.04.30_PM.png

  6. Select the class you wish to enroll in.

    • Open enrollment means you can pick and choose which dates you want to attend while series class means you have to enroll in all of the classes listed. Screenshot_2023-04-09_at_2.05.08_PM.png

  7. Select the dates you wish to attend if this is an open-enrollment class.

    • If this is a series class, you will not have the check box option to select dates. You can skip this step.Screenshot_2023-04-09_at_2.12.08_PM.png

  8. Answer any applicable questions and add any notes if you wish to do so.

  9. Select the blue submit button at the bottom of the page. Your request has now been submitted to the business!

    Notice:  Please note, this step is only applicable if a package purchase is not required to enroll into the group class. If a package is required, please skip this step. Screenshot_2023-04-09_at_2.19.15_PM.png

  10. If the class has a package required, answer any applicable questions and add any notes that you wish to.

  11. Click the blue payment button at the bottom of the page.  Screenshot_2023-04-09_at_2.43.10_PM.png

  12. Click on the add credit card button if you do not have a card already stored in Gingr.

    • If you do have a card stored, you can select the card on file and skip to step 15Screenshot_2023-04-09_at_3.03.39_PM.png

  13. Enter your card details.

  14. Select the blue use this card button.   Screenshot_2023-04-09_at_2.55.00_PM.png

  15. Select the checkout button. 

This will submit your payment for the group class and submit your enrollment request to the business.

 

Related Resources

 

 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.