Summary

The Outgoing Email Log shows the last 90 days of emails sent through Gingr and whether each one was delivered, opened, clicked, or bounced.

Steps

1. Go to Left-hand Navigation: Reports & More » History.
2. On the History page, select Outgoing Email Log.

   

3. View the last 90 days of emails sent through Gingr. Columns show whether the email bounced, was delivered, was opened, or was clicked by the customer. A summary at the top shows totals for all emails sent through Gingr since the Since date.

   

From the log, you can:

• Search: Type in the Search boxes to filter by any category. Type the subject exactly as written, including capital letters, to find it.
• Select: Select the top check box to select all, or select individual boxes to choose one or more items.
• Export: Select Export to export the selected items to an Excel file.
• Print: Select Print to print the selected items.
• View: Select Actions to see the full email as it was sent to the customer.

Related Articles

• Email Logs and History Topic Outline
• View a Customer's Complete Email History How-To
• Using the Owner Communications Tab How-To