Access the Outgoing Email Log

1. Navigate to Left-hand Navigation: Reports & More » History.
   
   
2. On the History Page, click the Outgoing Email Log button.
   
   
   
   
3. View the last 90 days' history of emails sent through Gingr. Columns indicate the status as to whether the email has bounced, been delivered, was opened, or was clicked on by the customer.
   
   There is a summary included at the top of the page showing overall totals for all emails sent through Gingr from the Since date.
   
   

From here, your options are:

• Type in the Search boxes to search for any criteria within each category. The subject must be typed exactly as written (including capital letters) in order to pull results for the subject. Your results will be filtered according to search criteria.
  
  
• Click the top checkbox to select all, or check individual boxes to select one or several items.
  
  
• Click Export button to export the selected item(s) to an Excel file.
  
  
• Click Print button to print the selected item(s).
  
  
• Click the Actions button to view the full email as it was sent to the customer.

Related Resources

• Email Logs and History Topic Outline
• View a Customer’s Complete Email History How-To
• Using the Owner Communications Tab How-To