Use the Owner Communications Tab

1. Navigate to the Owner Profile.
   
   
2. Click on the Communications tab.
   
   
   
   
3. You will see a chronological list of all emails and SMS your business has had with the customer.
   
   
   • Categories included are: SMS, Call Log - Inbound, Call Log - Outbound, Email, Marketing Campaign, Checkout Survey, and Lead Forms.
     
     
     
     
4. You can click to expand emails to see what was sent to the owner.
   
   

Related Resources

• Email Logs and History Topic Outline
• Access the Outgoing Email Log How-To
• View a Customer’s Complete Email History How-To