Introduction

Gingr tracks every email sent from the system in an Outgoing Email Log, where you can see whether an email was delivered, bounced, opened, or clicked on by the customer. In the following articles, we will show you how to access and use the log, as well as how to view and manage a Customer's Email History.

Helpful Hints

If you would like to access the email history for a single owner, there are a few options:

• You can access the main Outgoing Email Log and filter by email address.
  
  
• You can alternatively navigate to the owner profile, click their email address, and then click View History (see our article How to View a Customer's Complete Email History).
  
  
• You can access a complete list of all owner email and SMS communications from the Owner Communications tab which is the central hub for all Communications regarding a specific Owner. For more information, please see our article on the Owner Communications Tab.

Topics

• Access the Outgoing Email Log How-To
• View a Customer’s Complete Email History How-To
• Using the Owner Communications Tab How-To