Email Logs and History (Topic Outline)

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Summary

Gingr tracks every email it sends in the Outgoing Email Log. The log shows whether an email was delivered, bounced, opened, or clicked.

What This Does

To see the email history for one owner, you can use any of these options:

  • Open the main Outgoing Email Log and filter by email address.
  • Open the owner profile, select their email address, then select View History. See View a Customer's Complete Email History.
  • Open the owner's Communications tab. It is the hub for all communications with that owner and lists all email and SMS. See Owner Communications Tab.

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