Summary

Gingr saves email history for up to 90 days. This is the longest time Gingr's email provider stores these records. This article shows how to save backups of your email communications outside of Gingr.

Before You Begin

You can view most emails in the Outgoing Emails Log. To see the full history for one owner, open the Owner Profile and select the Communications tab. It shows all email and SMS communications in one place. You can also select the owner's email address and then View History for a full list of emails to the owner.

Steps

Export the Full Email History Log

1. Go to Left-hand Navigation: Admin » Reports & More » History.
2. Select the Outgoing Email Log button. This list has all outgoing emails from your facility. You can filter it as needed.

   

3. Select the Export button on the right to export an .xls file of the full Email Log.

   

The .xls file has the Subject, Sent Date/Time, To, and Status columns.

Export the Email History Log for One Owner

1. Go to the Owner Profile and select the email address.
2. Select View History from the drop-down.

   

3. Select the Export button on the right to export an .xls file of the owner's email log.

   

Related Articles

• Email Logs and History Topic Outline
• Access the Outgoing Email Log How-To
• View a Customer's Complete Email History How-To