Send Ready for Pickup Communications

You can send your customer an email or SMS to let them know their pet is ready to be picked up. This feature is especially helpful for grooming when the end time of the appointment varies.

• From the Dashboard: In your Checked-In or Going Home sections of your Dashboard, select "Ready for Pickup Email" or "Ready for Pickup SMS" from the reservation's Actions menu.
  
  
  
  
• From the Reservation Details Page: From the Reservation Details page, you can only trigger the email option. Click the envelope icon at the top of the reservation header. Click "Send Ready for Pickup Email" to immediately email the customer.
  
  

Related Resources

• SMS Topic Outline
• Owner Communications Tab Topic Outline
• Close Invoices Topic Outline
• Remove Specialist Schedules How-To
• Customer Portal 2.0 Topic Outline