Set Up 2-Way SMS (How-To)

Article Details

Summary

This article shows you how to turn on 2-Way SMS and set permissions so your staff can send and receive texts.

Steps

  1. Go to Left-hand Navigation: Admin » Manage Gingr Subscription.
  2. Find the Two-Way Texting (SMS) subscription add-on.
  3. Select Enable Now. You can subscribe to All-in-One Multimedia Messaging (MMS) instead. It lets you send and receive files, including pictures and videos.
  4. Go to Left-hand Navigation Menu: Book Icon » Groups.
  5. Turn on the Can Send SMS permission for each group that should send custom SMS. It is on for all groups by default.
  6. Turn on the Notification: Incoming SMS permission for each group that should get in-app notifications for incoming texts. It is off for all groups by default.

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