Summary

If you cannot find owners or animals in the search bar, rebuild your search index. This clears the index the search boxes use to find owners and animals.

Steps

1. Go to Left-hand Navigation: Admin » Manage Data.
2. Select Rebuild Search Index.

   

3. Wait for the rebuild to finish.
4. Search again for the owner or animal.

If Something Goes Wrong

If you still cannot find them, contact our support team.

Related Articles

• Data Management Topic Outline
• Clear Local Storage How-To
• Rebuild the Animal Immunizations Index How-To