If immunizations are not displaying correctly, you can rebuild the animal immunization index to see if that solves the problem. If it doesn't, you can reach out to Support team for further assistance.
Rebuild the Animal Immunizations Index
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Navigate to Left-hand Navigation: Admin ยป Manage Data.
- Select Rebuild Animal Immunization Index.
- Try looking at the immunizations on a pet's profile to ensure they're working properly.
Next Steps
If you are still having trouble, please contact our support team for assistance.
Related Resources
- Data Management Topic Outline
- Backup Your Database How-To
- Open Your Database Backup How-To
- Backup Your Files How-To
- Data Import Options Reference
- Clear Local Storage How-To
- Clear Test Data How-To
- Merge Duplicate Animals How-To
- Merge Duplicate Veterinarians How-To
- Rebuild Search Index How-To
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