Article Details
The Clear Test Data feature allows businesses to remove test owners, pets, reservations, and transactions before using Gingr for live operations. However, due to the sensitivity and potential impact of this action, this feature is not accessible to users directly.
Before You Begin
Warning: Clearing Test Data is irreversible and permanent.
Clear Test Data
To request test data removal, please contact Gingr Support for assistance.
- Live chat is available daily from 5am-6pm MST. Phone support is available on weekdays from 5am-6pm MST. The phone number for customers in the US and Canada is 888-503-4647. Customers in the UK can reach us at +448000554591. You can also reach us via email by sending a direct email to support@gingrapp.com or by clicking "Submit a Request" at the top of this page.
Clearing test data is permanent and irreversible, so our team will ensure that it is performed correctly based on your needs.
Important Notes
- Do not request test data removal if you have already begun processing live transactions or completed a data import.
- If you are doing a data import, Gingr will handle this process for you.
Related Resources
- Data Management Topic Outline
- Backup Your Database How-To
- Open Your Database Backup How-To
- Backup Your Files How-To
- Data Import Options Reference
- Clear Local Storage How-To
- Merge Duplicate Animals How-To
- Merge Duplicate Veterinarians How-To
- Rebuild Search Index How-To
- Rebuild the Animal Immunizations Index How-To
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