Summary

The Clear Test Data feature removes test owners, pets, reservations, and transactions before you use Gingr for live work. Because this action is sensitive and can have a large impact, users cannot run it themselves.

Before You Begin

Warning: Clearing test data is permanent and cannot be undone.

• Do not ask for test data removal if you already process live transactions or finished a data import.
• If you are doing a data import, Gingr handles this for you.

Steps

Contact Gingr Support to ask for test data removal. Support makes sure it is done correctly for your needs.

• Live chat is open daily from 5am to 6pm MST.
• Phone support is open weekdays from 5am to 6pm MST. Customers in the US and Canada can call 888-503-4647. Customers in the UK can call +448000554591.
• You can also email support@gingrapp.com or select "Submit a Request" at the top of this page.

Related Articles

• Data Management Topic Outline
• Data Import Options Reference
• How to Clear Local Storage How-To