View the Communications Tab

1. Navigate to the Owner Profile.
   
   
2. Click on the Communications tab.
   
   
   
   
3. You will see a chronological list of all emails and SMS your business has had with the customer.
   
   
   • Categories included are: SMS, Call Log - Inbound, Call Log - Outbound, Email, Marketing Campaign, Checkout Survey, and Lead Forms.
     
     
   • There are up to 100 entries on the initial load.
     
     

Related Resources

• Owner Communications Tab Topic Outline
• Filter and Sort the Communications Tab How-To
• Use Action Buttons How-To
• View Message Stats How-To