Set Up Packages (Topic Outline)

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Introduction

Packages are essentially pre-paid punch cards that allow a customer to pay for a certain amount of reservations ahead of time. For example, a customer may purchase a package to pre-pay for a 10 pack Full Day Daycare for a further discounted rate. Because the package is associated with the customer, they can optionally use this package for any other animal in their family. In this article, we will show you how to create and edit packages for Reservation Types, and how to manage all associated settings.

 

Helpful Hints

  • Packages are attached to the owner's account and can be used for any animal within the same family. If your facility offers a discount on packages for multiple animal families, see the Packages for Families Reference.

  • Package credits are worth the single-day rate or single unit of reservation (if not configured as a daily charge) of their assigned Reservation Type.

  • Package credits can NOT be split. (e.g. cannot use ½ of a Full Day Daycare punch toward a Half Day Daycare reservation).

  • Only users in the Admin User Group can create/ edit Packages and Subscriptions, and manage associated settings.

 

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