Summary

This article shows you how to cancel a package subscription from the Active Subscriptions report or from the owner's profile.

Before You Begin

Refunding a package subscription charge does not end the subscription. To stop renewal, you must cancel the subscription yourself. For refunds, see Refunds and Returns.

Steps

Cancel from the Active Subscriptions Report

1. Go to Left-hand Navigation: Reports & More » Reports » Active Subscriptions.
2. Find the subscription on the report.
3. Select the action dropdown.
4. Select Cancel Subscription.

Cancel from the Owner Profile

1. Open the Owner's Profile.
2. Find the subscription in the packages section.
3. Select Cancel Subscription from the action menu.

Related Articles

• Package Subscriptions Topic Outline
• Sell Package Subscriptions How-To
• Package Subscriptions Renewal Reference