Summary
This article shows you how to start a package subscription for a customer, from the Items for Sale page or the shopping cart.
Before You Begin
You'll need:
- A customer with a credit card on file. If the owner has none, Gingr sends you to edit the owner profile to add one.
- A package with Use for Subscriptions turned on.
When you create a subscription, Gingr:
- Charges the card on file for the price of the package.
- Makes a receipt.
- Adds the package to the customer's account.
- Sends the Invoice Email template.
- Sends the Subscription Purchase Receipt Email template.
Steps
Start a Subscription from Items for Sale
- Go to Left-hand Navigation: Point of Sale » Items for Sale.
- Select the subscriptions tab on the left.
- Select the blue Add Subscription button under the subscription you want.
- On the new subscription page, fill in the fields below.
| Field | Description | Helpful Hint |
| Step 1: Select an Owner | Select the owner account to connect the package subscription to. | The customer must have a credit card on file to start a subscription. If not, Gingr sends you to edit the owner profile. |
| Step 2: Select a Subscription | Only packages with Use for Subscriptions turned on show. | |
| Step 3: Select a Frequency | Choose how often the package purchase renews: Every Week, Every Other Week, Monthly, or Annually. | This defaults to the package's settings. |
| Starting On | Enter a future date if the subscription should not start now. Leave it blank to start now. | Payment runs on the date you enter. |
| Until this date | Enter a future date for when the package purchase should stop. Leave it blank to continue with no end date. |
Start a Subscription from the Shopping Cart
- Select the shopping cart in the upper right.
- Select Browse Items on the right.
- Select the subscription tab.
- Select Add Subscription under the subscription you want. Gingr sends you to the New Subscription page to finish the transaction.
Related Articles
- Package Subscriptions Topic Outline
- Create a New Subscription Type How-To
- Cancel Package Subscriptions How-To
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