Subscription Type Field Guide (Reference)

Summary

This field guide describes each field you see when you create a new subscription type.

What This Does

Setting Description Helpful Hint
Location Select your location. A subscription can have only one location. If the system-wide toggle "Allow packages/subscriptions at any location" is on, customers can use the credits at any location.
Name The name of your package. It shows to customers on receipts and on the customer portal.
Description Optional. A description that can show on the customer portal when a customer buys a package there.
Reservation Type The type of reservation this package applies to. A subscription can tie to only one reservation type. To redeem credits for more than one, turn on "Allow packages/subscriptions on any type" in the system-wide settings.
Quantity The number of credits the package has. You can sell 0 credits. This creates a subscription that charges the set price for no credits. The package shows on the customer's expired package list at renewal.
Enable as Subscription Turn this on if the package should be available only as an auto-renewing package (subscription).
Frequency For subscription packages, how often it renews. See Package Subscriptions Renewal.
Days to Expiration Optional. The number of days the package or subscription can be used before it expires. If you leave it blank, the package expires when the subscription auto-renews.

The package expires at 11:59 pm on the last day of the subscription. You cannot unexpire a package.

You can edit expiration dates in the packages section of an owner's profile.

Important: If you leave this field blank, customers who cancel their subscriptions have no expiration date on their final credits.
Price The total price for each package, not per credit.

This is often less than the reservation type's base rate times the number of credits, to give customers a discount.

The amount a credit takes off in the cart comes from the location default rate for the reservation type tied to the subscription.
Is Taxed If you charge tax on this sale, select yes or on. To charge tax on subscriptions, also go to Left-hand Navigation: Admin » Tax Settings and choose to charge tax on packages. See Tax Settings.
Account Code Optional. The account code for the package. To set up account codes, go to Left-hand Navigation: Admin » Account Codes. See Set Up Revenue Report Account Codes.
Use Pricing Rules on other Reservation Types

If you turn this on and apply the package to a different type of reservation, Gingr uses the pricing rules of the assigned reservation types.

This needs the system-wide setting "Allow packages on any type" to be on.

 Example: You apply a daycare package credit to a multiple pet boarding reservation with daycare attached. The credit applies at a value equal to one day of daycare, including any daycare multiple pet discounts.
Hourly Credit Turn this on if this package type is for a reservation type set to Charge by Hour. Example: 3 credits apply for 3 hours of daycare.
Email days before expiration To send the "Package Expiration Email" a number of days before the package expires, enter the number of days. If you leave it blank, Gingr sends no reminder email.
Email remaining count threshold To send the "Package Expiration Email" when a customer gets down to a certain number of credits, enter that number. If you leave it blank, Gingr sends no reminder email.
Can Purchase Through Customer Portal Choose whether customers can buy this package from the customer portal. Buying packages online needs Gingr's integrated credit card processing.
Status If you turn this on (Yes/On), the package is available to buy. You can never fully delete a subscription type. If you stop using one, disable it.

Where to Find It

Go to Left-hand Navigation: Admin » Packages & Subscriptions and select +Add.

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