Introduction

Once an owner has a store credit balance on their account, Store Credit will appear as a payment method when applying payment to invoices or deposits for that owner on the business side of Gingr.
Store credit can also be used as a refund payment method when returning funds to an owner’s account for future use.

Use Store Credit for a Purchase

When an owner has store credit available to use on their account, Store Credit will appear as a payment method option when apply payment towards their invoice(s). To use an owner's store credit as payment towards an invoice, follow these steps:

1. Add the desired item or reservation that the owner will be purchasing to the Shopping Cart.
   
   
2. After confirming the charge amount, click the Check Out With Payment button.
   
   
   
   
3. Select Store Credit as the payment method and indicate how much of the owner's store credit should be used for this sale.
   
   
   
   
4. Click Continue to apply the payment(s) and close the invoice.
   
   
5. Once complete, we'll see the store credit listed as a payment on the invoice, as well as the owner's store credit balance adjusted.

Important:  It's not possible to use more store credit than an owner has on their account. If the store credit on account is not sufficient, another payment must be applied to continue.

Additional Notes

• If your business has enabled "Limit Store Credit to Purchase Location" in Admin > Check Out Options, owners can only use store credit at the location where it was purchased.

• When this setting is disabled (default), store credit can be used at any location the user has access to.

• Store Credit History records both the purchase location and redemption location for each transaction to ensure accurate tracking.

Related Resources

• Store Credit Topic Outline
• Purchase Store Credit How-To