Summary

This article shows you how to use an owner's store credit to pay for a purchase. Store credit can also be a refund method, to return money to an owner's account for later use.

Before You Begin

You'll need:

• An owner with a store credit balance. When an owner has store credit, Store Credit shows as a payment method for their invoices and deposits on the business side of Gingr.

Steps

1. Add the item or reservation the owner is buying to the Shopping Cart.
2. Confirm the charge amount.
3. Select Check Out With Payment.

   

4. Select Store Credit as the payment method.
5. Enter how much of the owner's store credit to use for this sale.

   

6. Select Continue to apply the payment and close the invoice.

The store credit shows as a payment on the invoice, and the owner's store credit balance updates.

Important: You cannot use more store credit than the owner has. If the credit is not enough, apply another payment to finish.

Additional Notes

• If your business turned on Limit Store Credit to Purchase Location in Admin » Check Out Options, owners can use store credit only at the location where they bought it.
• When the setting is off, which is the default, owners can use store credit at any location the user can access.
• Store Credit History records both the purchase location and the redemption location for each transaction.

Related Articles

• Store Credit Topic Outline
• Purchase Store Credit How-To