Introduction

The following articles will cover the Store Credit feature in Gingr. This functionality is part of the Invoicing feature in Gingr, and allows the business to provide monetary credit to owners to use towards future purchases at the facility.

Store Credit Basics

Store credit is a monetary credit that businesses can use to provide money on account to their customers. Store Credit is able to be purchased on an owner’s account, used towards purchases as a payment method, and also used as a payment method for refunds where the amount should be returned to the account, instead of given with another payment method. Store credit is a great way to record general prepayment - by this, we mean payment that does not relate to one specific invoice in Gingr, and instead can be used to cover any future purchase.

Store credit might be used in scenarios where:

• An owner provides cash to pay for an invoice and instructs staff to "put the rest on my account".
• The business provides a refund for an item that isn't eligible for a money-back refund and instead wishes to place credit on the account.

Additionally, there are some automatic processes that will add store credit to the owner's account. These include:

• Redeeming Loyalty Rewards Points
   
• Overpaid Deposit situations where the difference in overpayment is indicated to be credited back to the account

Location-Based Store Credit Controls

For multi-location businesses, Gingr includes an optional setting that controls where store credit can be used.

• Navigate to Admin > Check Out Options: "Limit Store Credit to Purchase Location"

  • Default State: Disabled

When this setting is enabled, store credit can only be redeemed at the location where it was purchased. This ensures accurate financial tracking and location-specific accountability.

Topics

• Purchase Store Credit How-To
• Use Store Credit How-To
• Apply Store Credit to an Open Invoice How-To
• Remove Store Credit How-To