Summary

Store credit is money on a customer's account that they can use for future purchases. It is part of the Invoicing feature in Gingr.

What This Does

You can use store credit to record general prepayment. This is payment that does not belong to one invoice and can cover any future purchase. Customers can buy store credit on their account. They can use it as a payment method, and you can use it to return refund money to the account instead of using another payment method.

You might use store credit when:

• An owner pays cash for an invoice and asks you to "put the rest on my account."
• You refund an item that is not eligible for a money-back refund and want to place credit on the account instead.

Gingr also adds store credit to an owner's account automatically in these cases:

• The owner redeems Loyalty Rewards Points.
• An Overpaid Deposit is set to credit the difference back to the account.

Location-Based Store Credit Controls

If you have more than one location, you can control where store credit can be used. Go to Admin » Check Out Options and find Limit Store Credit to Purchase Location. The setting is off by default.

When you turn it on, customers can use store credit only at the location where they bought it. This keeps your financial tracking accurate for each location.

Where to Find It

Go to Admin » Check Out Options for the location setting. Customers' store credit shows on their owner profile.

Topics

• Purchase Store Credit How-To
• Use Store Credit How-To
• Apply Store Credit to an Open Invoice How-To
• Remove Store Credit How-To