Remove Store Credit (How-To)

Article Details

Summary

This article shows you how to remove store credit that was placed on an account by mistake.

Steps

  1. Go to Left-hand Navigation: Admin » Open Line Item Types.

  2. Create a new open line item to use for removing store credit. The settings for this line item should look like this:

    The Add Open Line Item Types form with the settings for removing store credit.
  3. Go to the Shopping Cart.

  4. Select the Owner.

  5. Enter an open line item for the amount of store credit you want to remove from the owner's account.

  6. Check out that item using the owner's Store Credit.

    A dropdown menu with the Remove Store Credit option. The checkout screen with payment method options.

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