Apply Store Credit to an Open Invoice (How-To)

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Apply Store Credit to an Open Invoice

Store credit won't automatically be applied to an owners' open invoice balance, but staff can certainly apply available store credit to the invoices as payment. To do that, follow the steps outlined in Pay Open Invoices on the Business Side to add the balance to the cart. 

Once the balance has been added to the cart, select the blue Check Out With Payment button. 

Shopping cart checkout screen

 

On the payment module, select Store Credit from the dropdown menu. The amount available will display: 

Checkout screen with payment options.

 

If needed, you can add an additional payment method if the available Store Credit does not cover the balance, or complete the checkout.

Important: If your business has enabled Limit Store Credit to Purchase Location (in Admin » Check Out Options), using store credit must be processed from the same location where it was purchased. Credits purchased at one location cannot be refunded or redeemed at another.

 

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