Apply Store Credit to an Open Invoice (How-To)

Article Details

Summary

This article shows you how to use an owner's store credit to pay an open invoice. Gingr does not apply store credit to open invoices automatically.

Before You Begin

You'll need:

  • An owner with store credit on their account and an open invoice balance.

Important: If your business turned on Limit Store Credit to Purchase Location in Admin » Check Out Options, you must use the store credit at the location where it was bought. You cannot refund or redeem credit bought at one location at another location.

Steps

  1. Add the open invoice balance to the cart. See Pay Open Invoices on the Business Side.
  2. Select the blue Check Out With Payment button.

    Shopping cart checkout screen

  3. In the payment module, select Store Credit from the dropdown menu. The available amount shows.

    Checkout screen with payment options.

  4. If the store credit does not cover the balance, add another payment method.
  5. Complete the checkout.

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