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A Lodging is a specific room an animal stays in. Your Lodgings are associated with reservation types, so that when you book a reservation, you can also select a lodging for that reservation (e.g. Boarding Reservation Type can be booked in XL Kennel 1). Lodgings are typically kennels, pens, crates, runs, suites, etc. If your facility is Cage Free, you may not see Lodgings in your app.
Notice: Lodgings can never be chosen by a customer when they request a reservation through their portal. This helps to better manage your capacity and maximize the number of animals you can accommodate.
Assign Lodging to a New Reservation
A Lodging is assigned at the time a reservation is created, accepted, or edited. The lodging is
either automatically selected by Gingr or assigned by staff.
- Navigate to Left-hand Navigation: Reservations » New Reservation.
- Complete the new reservation form.
- Gingr will look at the lodging calendar and pre-select a lodging based on animal weight, lodging availability, and capacity. This message will appear in the lower left of your screen. It will only auto-select if the animal number limit and the animal weight limit is set.
- If you are not satisfied with the pre-selected lodging, you can easily select different lodgings from the lodging picker. Click on the Lodging header to expand the section and view the current lodging assignment.
Tip: Notice the color coding. Green indicates the current lodging assignment for this pet's reservation. Yellow indicates that a lodging is already occupied by another animal. Pink indicates that the lodging is at capacity.
- Select the + button to assign a single lodging for all dates of the reservation.
- Alternatively, click on individual lodgings for particular days of the reservation to book various lodgings throughout the pet's stay.
- Complete the rest of new reservation details and Save.
Assign Lodging to a Recurring Reservation
- If the reservation type requires a Lodging assignment, click into the Lodging section. All date ranges you have created will appear in the lodging picker, separated by gray bars.
- A lodging for the first date range may have been pre-selected, displaying in green.
- You can select the same lodging for all dates by clicking the + icon for the lodging, in the far right of the picker.
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To select lodgings for dates individually, click the bed icon in any of the lodging cells.
Assign Lodging when Accepting a Reservation
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Click Accept and Confirm or Accept and Don't Confirm.The Lodging Chooser will appear.
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Assign Lodging in the Lodging Chooser.
Lodge Together
Important: Each pet's reservation has to be accepted individually, so be sure to select the same Lodging for the all pets being Lodged Together.
Related Resources
- Create Reservations Topic Outline
- Create a New Reservation How-To
- Create a Recurring Reservation How-To
- Error Creating a New Reservation Troubleshooting
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