Receipt Loses Formatting When Printing (Troubleshooting)

Article Details

Issue: Receipt Loses Formatting When Printing

When you click the Print button on a receipt, and your printer is set up to print on letter size paper, the formatting will not look so great. That is because it the receipt is intended to print on receipt paper.

 

Solution

If you want a printed receipt to look like you see it on your screen, with the formatting, use your computer's native print function:

  • If you're on a PC, while on the receipt's page, instead of clicking the print button, click 'control-P' on your keyboard to bring up the print dialogue (print preview and options) and then print the receipt on 8.5x11" paper.

  • If you're on a Mac, while on the receipt's page, instead of clicking the print button, click 'command-P' on your keyboard to bring up the print dialogue.

 

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