Summary

Use this article when a printed receipt looks wrong because the formatting is lost.

If Something Goes Wrong

Symptom: A receipt loses its formatting when you select Print and your printer uses letter-size paper.

Cause: The receipt is made to print on receipt paper, not letter-size paper.

Fix: To print a receipt that looks like it does on your screen, use your computer's print function instead of the Print button.

1. Open the receipt's page.
2. On a PC, press Ctrl+P. On a Mac, press Command+P. The print dialog opens with a preview and options.
3. Print the receipt on 8.5 x 11 inch paper.

Related Articles

• Receipts Topic Outline
• Print Receipts How-To
• Print with PrintNode Integration How-To