Password Requirements (How-To)

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Summary

Gingr follows password security standards that match Payment Card Industry (PCI) compliance rules. These standards lower the risk of unauthorized access to your account and keep financial information safe.

Strong password rules are a key part of PCI compliance and good cybersecurity. Complexity rules and regular password updates help protect your team and your customers.

What This Does

All business portal user accounts that log in with an email and password must meet these requirements:

  • At least 12 characters
  • At least 1 uppercase letter
  • At least 1 lowercase letter
  • At least 1 number or 1 special character

Users must update passwords at least once every 90 days.

Password Expiration Days

You can also require users to change passwords on a set schedule. Set an expiration in Admin > User Account Settings.

Enter the number of days after which a password expires. For example, enter 30 to require a new password every 30 days. On the 30th day, the user sees a message that their password expired and must set a new one.

Password Expiration Days field in User Account Settings.

Important: The Password Expiration Days field cannot be more than 90 days.

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