Using User Group permissions, you can limit your employees' ability to log into Gingr based on their network IP address. Using IP address restrictions will make it so that users can only log into Gingr while at your physical location or other specified networks. Each internet network and mobile hotspot has its own iPv4 and you can add up to 15 of these to each group.

How to Enable an IP Address Restriction

1. Navigate to Left-Hand Navigation: Reports & More Icon » Groups.
   
   

2. On the Groups page, locate the Can Only Login From This IP Address permission.
   
   
   
   

3. Find your network's iPv4 address. You can Google "what is my IP address" and find the string of numbers associated with the network you are currently using.
   
   There should be no letters, only numerals separated by periods. For example 11.22.33.444 or 12.123.123.123
   
   

4. Copy the string of numbers and then paste them into the field to ensure you do not mistype.

   Important:  Ensure you are currently logged into the network you are entering before adding a restriction to prevent locking yourself out of the app.

5. Enter up to 15 IP addresses in the field, in a comma-separated list without spaces. As long as you have already entered the network you are currently using, it is safe to enter additional IP addresses. You can log in from any network listed for your group. This will look something like this: 11.22.33.444,12.123.123.123,11.22.33.445,11.22.33.446
   
   

6. Your changes will be saved automatically and will be effective immediately. Staff users that belong to this user group will now only be able to log into Gingr when they are at the indicated IP address(es).
   
   

What to do if your facility uses a Dynamic IP Address

Some Internet Service Providers (ISPs) will assign a Dynamic IP address to your account instead of a Static IP Address. If your business has a Dynamic IP address, there are few extra steps you'll need to take to configure an IP Address Restriction—mainly, you'll need to sign up for a (free) account at www.noip.com (no credit card needed), then download and install the app onto a computer at your facility.

1. Navigate to https://www.noip.com/sign-up and create an account. Pay close attention to the Hostname field where it will prompt you to create a URL. For example, if my Gingr application is "happywags.gingrapp.com", I would create a URL that looks like this:
   
   
   
   
2. You should now receive a confirmation email at the address entered upon signup. You'll need to locate this email and click the link within to continue to confirm your account.
   
   
   
   
3. Navigate to this URL: https://www.noip.com/download and download the app on your computer at the facility.
   
   
4. Install the application onto your computer. Open the newly installed application and log in using the account created in Step 1.
   
   
5. Once logged in, enable updating of the URL created in Step 1.
   
   
6. You can now minimize this app, but make sure that it stays running indefinitely.
   
   
7. Once configured, you'll enter the URL you created in step 1 from Left-Hand Navigation: Reports and More Icon » Groups in the Can Only Login From This IP Address field.
   
   

Related Resources

• Admin Access Reference
• App Permissions Reference
• Deactivate User Accounts How-To
• Configure Password Requirements How-To