Summary

You can use User Group permissions to limit when your employees can log in to Gingr, based on their network IP address. With IP address restrictions, users can only log in to Gingr at your physical location or other networks you set. Each internet network and mobile hotspot has its own IPv4 address. You can add up to 15 of them to each group.

Steps

Turn On an IP Address Restriction

1. Go to Left-Hand Navigation: Reports & More Icon » Groups.
2. On the Groups page, find the Can Only Login From This IP Address permission.

   

3. Find your network's IPv4 address. You can search Google for "what is my IP address" to see the numbers for the network you use now. An IPv4 address has only numbers separated by periods, such as 11.22.33.444.
4. Copy the numbers and paste them into the field so you do not mistype.

   Important: Make sure you are logged in to the network you are entering before you add a restriction. This keeps you from locking yourself out of the app.

5. Enter up to 15 IP addresses in the field as a comma-separated list with no spaces. If you already entered the network you are using now, it is safe to add more. You can log in from any network listed for your group. For example: 11.22.33.444,12.123.123.123,11.22.33.445,11.22.33.446

Gingr saves your changes automatically, and they take effect right away. Staff users in this user group can now only log in to Gingr from the IP addresses you entered.

If Your Facility Uses a Dynamic IP Address

Some Internet Service Providers (ISPs) give your account a dynamic IP address instead of a static one. If your business has a dynamic IP address, you need a few extra steps. You sign up for a free account at www.noip.com, with no credit card needed. Then you download and install the app on a computer at your facility.

1. Go to https://www.noip.com/sign-up and create an account. In the Hostname field, create a URL. For example, if your Gingr app is "happywags.gingrapp.com," create a URL like the one in the image.

   

2. Find the confirmation email sent to the address you entered when you signed up. Select the link in the email to confirm your account.

   

3. Go to https://www.noip.com/download and download the app on your computer at the facility.
4. Install the app. Open it and log in with the account you created in step 1.
5. After you log in, turn on updating of the URL you created in step 1.
6. Minimize the app, and make sure it keeps running.
7. Go to Left-Hand Navigation: Reports and More Icon » Groups. In the Can Only Login From This IP Address field, enter the URL you created in step 1.

Related Articles

• Admin Access Reference
• App Permissions Reference
• Deactivate User Accounts How-To