Edit Report Cards (How-To)

Article Details

Report Cards are a fun and useful feature in Gingr that your customers will love. They allow you to share photos, videos, and detailed information about their pet's stay with the pet parent.

Report cards can be edited any time before a pet checks out. Even if the report card has already been sent, the report card will update in the portal immediately if a pet is still checked in. Once a pet has checked out, Report Cards cannot be edited. 

 

From View Report Card

  1. Navigate to Left-hand Navigation: Report Cards » View Report Cards.

  2. Locate the un-sent report card.

  3. Click on the Edit button.

From Dashboard

In the Checked-In or Going Home Today sections, there is a Report Card column that will tell you the date and time that the last report card was created for this pet.

  1. Locate the pet.

  2. Click on the date/time. It will take you to the un-sent report card section.

  3. Make any needed edits.

From the Reservations Details Page

  1. Navigate to the Reservation Details page.

  2. Locate the Report Card section.

  3. Click the Actions Menu.

  4. Select Edit.

 

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