Summary

You may see a "barcode is already in use" error when you edit or create an owner record. The error relates to the Key Tag Barcode field type on the owner form.

What Is Happening

More than one owner in your app has the same value in the Key Tag Barcode field.

How to Fix It

If you use the Barcode feature for Quick Check-In, give every owner a unique value in this field. Also turn off browser autofill on every computer you use to create or edit owner records. Your browser can autofill this field and cause duplicates.

If you do not use the Barcode feature, remove the field from your owner form. Go to Left-Hand Navigation: Admin » Owner Form and delete that field type.

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