Summary

If an owner has no reservation or transaction history, you can fully delete the account. This helps when an account was imported and no longer matters to your business, or when a profile was made for a person who never used your facility.

Caution: You cannot recover a deleted account. If you delete an account, you cannot get back any of its information.

Steps

1. Go to Left-hand Navigation: Owners & Pets » View All Owners.
2. Search for the owner you want to delete.
3. Scroll to the far right column.
4. Select the delete button. The button only shows if the owner has no reservation or transaction history.
5. Confirm the deletion.

   

Related Articles

• Manage Owner Accounts Topic Outline
• Disable an Owner Account How-To
• Find an Owner or Animal ID Number How-To