Set Up Automated Feeding Charges (Process)

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Summary

This article shows you how to set up Gingr to charge for feeding automatically. When you mark a pet as fed in the feeding report, Gingr adds the charge to the reservation.

Before You Begin

You'll need:

  • A clear plan for how you charge for feeding. Think about whether you charge by food type, by meal, or by day.
  • A single rate for feeding charges. Gingr can automate single rate charges only. If you charge different amounts, contact your onboarding specialist to plan the best setup.

Important: Fill out all feeding schedule sections (schedule, type, method, and status) on the pet's profile. Charges apply only when all sections are complete. If you entered a status before you filled these in, select the status again to update the charge. For example, if you entered a status before you set a feeding type, set the type first. Then select the statuses again.

Steps

Gingr uses feeding types, feeding report statuses, and pricing rules to decide what to charge. Complete these articles in order:

  1. Create your feeding types. See Set Up Feeding Types.
  2. Create your feeding report statuses. See Set Up Feeding Report Statuses.
  3. Create your pricing rules. See Set Up Automated Feeding Charge Pricing Rules.

For example, you can charge when a status is Ate All and skip the charge when it is N/A.

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