Create Exceptions for VIP Pricing Rules (How-To)

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Summary

Some facilities do not want other discounts, such as multiple pet discounts and extended stay discounts, to apply when a VIP discount applies. You can set this up with a Pricing Rule Exception.

Important: You only need one exception for each rule type. If you have multiple pet discounts for 2, 3, and 4 more animals, one exception applies to all rules of that type.

Steps

  1. Go to Left-hand Navigation: Admin » Pricing Rules.
  2. Select the Location.
  3. Select the Reservation Type.
  4. Select the Pricing Rule Group you want the exception to work on.
  5. Select the wrench icon next to the discount you want to cancel when the VIP discount applies.
  6. Select Add an Exception and tell Gingr that the other discount Is Less Than the VIP discount you created.
  7. Select Save.

If Something Goes Wrong

Test your rules, as you would with any setup. To see the VIP discount work, go to Left-hand Navigation: Reservations » New Reservation and create a new reservation.

For example, say you created a VIP discount on Daycare | Full Day that gives VIP animals $10 off the daily rate. Create a Daycare | Full Day reservation for a VIP pet and review the estimate to see the charge.

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