An automated discount can be set up to give a discount to certain VIP pets. VIP discounts will only apply to animals that have the VIP setting enabled on their profile. To do this, we will create a Pricing Rule. 

Create a VIP Pricing Rule

1. Navigate to Left-hand Navigation: Admin » Pricing Rules.
   
   

2. Select the Location. 
   
   

3. Select the Reservation Type.
   
   

4. Select Pricing Rule Group.
   
   

5. Click Add Rule to create a new discount.
   
   

6. Configure as follows:
   
   
   • For a Daily Rate Discount: Let's say that you give a $10 discount for your VIP clients. This will allow you to discount each unit of this type of reservation for all animals set as "VIP" within their profile. Discounts only the daily rate for this Reservation Type and will not affect rates for services or other items attached to the reservation.
     

     Label	Type	Value	Method	Amount
     VIP Discount	VIP (Daily Rate)	N/A	Dollar	-10.00

   • For a One Time Discount: This will allow you to give a flat discount on the total of the reservation. This discount will apply to all animals that have the "VIP" setting enabled on their profile.
     

     Label	Type	Value	Method	Amount
     VIP Discount	VIP (one time)	N/A	Dollar	-10.00

Important:  VIP Pricing Rules will only apply to Reservation rates and do not include additional services, packages, or retail. 

Related Resources

• VIP Pricing Rules Topic Outline
• Enable VIP Setting for an Animal How-To
• Create Exceptions for VIP Pricing Rules How-To