Some facilities might wish to not have their other discounts (multiple pet discounts, extended stay discounts, etc.) apply when a VIP discount is applying. This can be accomplished with a Pricing Rule Exception.  

Create Exceptions for VIP Pricing Rules

Important:  You only need to create one exception for each rule type. If you have multiple pet discounts for 2, 3 and 4 additional animals, you only need to create a single exception and it will apply to all rules of that type.

1. Navigate to Left-hand Navigation: Admin » Pricing Rules.
   
   
2. Select the Location.
   
   
3. Select the Reservation Type.
   
   
4. Select the Pricing Rule Group that you want exception to work on.
   
   
5. Click the Wrench icon next to the discount that you'd like to negate when the VIP discount is in effect.
   
   
6. Add an Exception to tell the system that the other discount "Is Less Than" the VIP discount you created.
   
   
7. Save your Pricing Rules.

Test Your Rules

As with any setup item, it is important to test to make sure it is functioning as expected. To see the VIP discount in action, create a new reservation from Left-hand Navigation: Reservations » New Reservation. 

For example, it we created a VIP discount on Daycare | Full Day to give VIP animals a $10 discount on the daily rate of their reservation. To see this, we will create a Daycare | Full Day reservation for my VIP pet, Atlas Lee, and review the estimate to see the charge! 

Related Resources

• VIP Pricing Rules Topic Outline
• Create a VIP Pricing Rule How-To
• Enable VIP Setting for an Animal How-To