Gingr has a variety of reports to help manage your reservations for customers and to help you track specific data related to those reservations. 

Reporting & Location Access

Reports in Gingr use location-based reporting. Results are calculated based on the locations selected in the report rather than displaying data for all locations by default. Each report indicates the type of location it uses, which determines how results are calculated.

Common location types include:

• Booking Location – Where the reservation or appointment takes place

• Invoice Location – Where revenue and financial activity are attributed

• Spend Location – Where the pet parent’s purchases and charges occurred

• Package Purchase Location – Where a package or subscription was purchased

• Subscription Location – Where the subscription is enrolled

• Transaction Location – Where the payment was processed

• Pet Parent Home Location – The pet parent’s assigned home location

Available locations in a report are determined by the user’s Allowed Locations. Users can only view and report on locations they are explicitly allowed to access. If a location does not appear as an option, verify the user’s Allowed Locations configuration before running the report.

Topics

• Same Day Cancellations Report
  See any reservation canceled on the same date it was scheduled to start for any given date range. By using the reporting parameters, you can easily tailor the report to give you a breakdown of reservations that were canceled last minute or were no shows!
   
• Late Cancellations Report
  Generate a list of owners and reservations that have cancelled bookings after the scheduled start date and time. This page will generate a report that contains all reservations that were cancelled after the scheduled start date.
   
• Cancellations by Date Range Report
  Generate a list of reservations canceled within a given date range and estimated revenue loss.